Privacy Policy

Privacy Policy – Roubadry.com

Roubadry is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, https://www.roubadry.com , and when you make purchases through our Site.

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide:
    • Name: For order processing and shipping.
    • Email Address: For order confirmation, shipping updates, marketing communications (with your consent), and customer support.
    • Shipping Address: To deliver your purchases.
    • Billing Address: For payment processing.
    • Payment Information: (e.g., credit card details) – We do not directly store your complete credit card information. This is processed securely through our payment processor. See section 4 for more information.
    • Account Information: If you create an account, we collect your username and password.
    • Communications: We may store your communications with us, such as email inquiries or customer service requests.
  • Automatically Collected Information:
    • IP Address: To help identify your location and prevent fraud.
    • Browser Type: For website optimization.
    • Referring Website: To understand where you came from.
    • Cookies: We use cookies to enhance your browsing experience, remember your preferences, and track website usage. You can manage your cookie preferences in your browser settings.
    • Device Information: Information about the device you use to access our site (e.g., mobile phone, desktop computer).

2. How We Use Your Information

We use your information for the following purposes:

  • Processing Orders: To fulfill your purchases and provide customer support.
  • Communication: To send you order confirmations, shipping updates, and responses to your inquiries.
  • Marketing: With your consent, we may send you emails about new products, special offers, and other promotional materials. You can opt out of these emails at any time (see section 5).
  • Website Improvement: To analyze website usage and improve the Site’s functionality and user experience.
  • Fraud Prevention: To protect against fraudulent transactions.

3. Information Sharing

We may share your information with the following third parties:

  • Payment Processor : To process your payments securely.
  • Shipping Carriers: To deliver your orders.
  • Marketing Service Providers: (e.g., email marketing platform) – Only with your consent and for the purpose of sending you marketing communications.
  • Legal Requirements: If required by law or legal process.

4. Payment Security

We use Shopify Payments to process all payments. Shopify Payments uses industry-standard security measures to protect your payment information. We do not store your complete credit card details on our servers.

5. Your Rights

You have the following rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate information.
  • Deletion: You have the right to request that we delete your personal information (subject to certain legal limitations).
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in the emails.
  • Data Portability: You have the right to receive a copy of your personal information in a portable format.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you by email if the changes are significant.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@roubala.com
Roubala
5830 E 2ND ST, STE 7000 #19040
CASPER, WY 82609